Privacy policy

Pursuant to Act 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), users are hereby informed that this domain belongs to:

Holder: AUSA CENTER, S.L.U
Address: C/Castelladral, 1 08243 Manresa (Barcelona)
Email address: rgpd@ausa.com
Contact: Tel.: +34 938 74 73 11 Fax: +34 938 741 211
CIF (Company Tax ID): ESB64041387
Registered at the Barcelona Trade Registry, Volume 45368, Sheet 106 and Page 318215. Entry.38

Personal data, as well as any other information requested by the user or for managing and dealing with enquiries, the blog or information handled on the Website shall be processed at all times subject to the provisions under the applicable data protection law (EU Regulation 2016/679 on data protection) and its implementing legislation, as well as Act 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE).

Pursuant to the applicable laws on personal data protection, personal data is understood as “any information relating to identified or identifiable natural persons”.

AUSA CENTER, S.L.U (hereinafter, “AUSA CENTER”) meets the requirements stipulated in the applicable laws on personal data protection and its implementing legislation.

The purpose of this Privacy Policy is to provide information on the personal data protection policy of the official website, as well as the other accessible sites on networks and the internet (hereinafter, the “Website”) to enable you to freely and voluntarily decide whether to give AUSA CENTER the personal data that we may require or obtain from you when you access and use the Website, as well as any other content therein.

This Privacy Policy shall include, without limitation, the following websites:

www.ausa.com
https://www.facebook.com/AUSAcenter
https://twitter.com/AUSAcenter
https://www.youtube.com/user/ausacenter
https://www.linkedin.com/company/ausa
https://plus.google.com/+AusaCenter/posts
https://www.flickr.com/photos/ausacenter/albums

1.- Information and purpose
The only personal data to which AUSA CENTER shall have access are those provided voluntarily by the User.

Along these lines, the User must be aware that to access some of the services offered through the Website, whistleblowing channel and social networks, he or she shall be asked for his or her personal data and to fill in forms with compulsory fields, whereby the omission of any of these may prevent us from being able to meet your request or limit you from being able to access or use the corresponding services and content, except when the data requested on the form is voluntarily.

Pursuant to the applicable data protection law, you are hereby informed that by accepting this Privacy Policy, the User accepts that his or her personal data shall be stored and processed in one or various files that are owned by and under the responsibility of AUSA CENTER for the purposes of:

Providing you with the services and information requested.

Conducting surveys and processing claims and complaints pursuant to the applicable regulations in force.

Notifying you about the company, industry news and informing you of any information that may be relevant to the products, services, prices and technical terms and conditions through any medium available (internet, telephone, fax, social networks, email, mobile phone, WhatsApp, etc. as well as any other medium).

Controlling and monitoring the products and services you hold.

Managing recruitment in the event you have sent your CV.

Managing the private area.

Similarly, pursuant to the provisions of the data protection law, as well as Act 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter, “LSSICE”), you are hereby informed that your data may be used to send you marketing and courtesy communications related to our company by telephone, post, fax, email or equivalent electronic means of communication.

Likewise, you are informed that your data shall be transferred when necessary for the development, compliance and control of our relationship with you as regards the service you hold with AUSA CENTER or when authorised by a regulation equivalent to a law and, in particular, in the event of one of the following cases: a) The purpose of the processing or transfer is to satisfy a legitimate interest of the data controller or the transferee covered by said regulation; b) It is necessary to process or transfer the data for the data controller to comply with a duty enforced by said regulation.

Regarding the whistleblowing channel, the legal basis is Article 6.1c) of the GDPR for compliance with a legal obligation as established in Article 31 bis of the Penal Code, Circular of the Prosecutor's Office 1/2016 on Criminal Liability of Legal Entities, and Law 2/2023 on the protection of informants. EU Official Journal Directive (EU) 2019/1937 of the European Parliament and of the Council, of October 23, 2019, on the protection of persons reporting on breaches of Union law. Article 6.1 b) of the GDPR Execution of the contract in which the data subject is involved. Article 6.1 e) of the GDPR Public interest, in the event that the data controller proceeds to report or inform about a crime to the State Security Forces or to a Court, in preventing and acting against criminal offenses in accordance with Article 24 of the LO/3/2018, by reporting a possible crime.

2.- Consent
Therefore, by accepting this Privacy Policy, the User accepts to grant his or her express consent to the processing of his or her personal data provided for the aforementioned purposes.

The consent to processing his or her data for the purposes described in the previous section shall be given by checking the corresponding boxes provided for this purpose on our Website.

Similarly, when the User provides his or her personal data using the contact email address that appears on the Website, he or she expressly authorises AUSA CENTER to process his or her personal data in order to be able to attend his or her service requests.

When the User agrees to the processing of his or her data by AUSA CENTER, and to receive marketing communications via the established electronic medium, such agreement may always be revoked without retroactive effect, pursuant to the provisions of the applicable laws.

3.- Data Quality
The User of the Website and the beneficiary of the services provided shall be solely responsible for the truthfulness and accurateness of the data provided, and AUSA CENTER shall act in good faith as a mere service provider.

Therefore, it is important for the data provided to be true, accurate and lawful. AUSA CENTER reserves the right to exclude from the services any users who have provided false data, notwithstanding the right to take legal action, and you hereby undertake to notify any changes to your personal data so that AUSA CENTER can have up-to-date data at all times.

4.- Date storage
AUSA CENTER shall store the personal data provided for the time necessary while the business relationship is maintained or the service is provided, and for commercial or marketing purposes, so long as the User does not state his or her will to oppose, erase or limit such data, if applicable.

In any case, in order to determine the data storage periods, the company shall take into consideration local laws, contractual obligations and the expectations and requirements of our customers. When you exercise your corresponding right of erasure, opposition or limitation, or when we deem that it is no longer necessary to process your data, we will proceed, where possible, to securely erase or destroy your data, unless a legal provision requires them to be stored, in which case we shall notify you and keep said data blocked.

Regarding the whistleblowing channel, the retention of personal data is as follows: In accordance with Law 2/2023 on the protection of informants and Article 24.2 of LO 3/2018, data will be kept for the time necessary to decide whether to initiate an investigation into the reported facts. In any case, after three (3) months from the introduction of the data, they will be deleted from the internal reporting system. If data retention is necessary to continue the investigation, they will be communicated to the AUSA body responsible for investigating the reported facts, who may continue processing them, without keeping a copy of the data in the internal reporting information system. Reports that have not been pursued will only be kept in anonymized form. Data will be retained for the time necessary to decide whether to initiate an investigation into the reported facts. If it is proven that the provided information or part of it is not accurate, it will be immediately deleted as soon as this circumstance is known, unless the lack of accuracy constitutes a criminal offense, in which case the information will be kept for the necessary time during the judicial proceedings. Reports that have not been pursued will only be kept in anonymized form and will not be subject to the blocking obligation provided for in Article 32 of LO 3/2018. In no case will the retention of internal communications and investigations exceed ten years. Once a judicial procedure is initiated as a result of the investigation based on information obtained from the whistleblowing channel, the retention period will be for the duration of the judicial procedure and the time necessary to address the company's responsibilities.

5.- Security and protection
As regards security and protection, you are hereby informed that your data shall be processed using the legally required technical means, security standards and degree of protection to prevent the data that the User provides through the Website from becoming lost, mishandled, altered, accessed without authorisation or stolen, and they shall be processed with due confidentiality and secrecy.

6.- Exercising rights and enquiries
Lastly, you are informed that you may exercise your right of access, rectification, cancellation/erasure, opposition, limitation and portability in the terms stated in the data protection regulation by contacting AUSA CENTER, either by sending a letter to C/Castelladral, 1 08243 Manresa (Barcelona) or an email to rgpd@ausa.com; or at Tel.: 938 74 73 11 Fax: +34 938 741 211 and in the event of any interference when exercising your rights, you may file a claim with the competent authority, the Data Protection Agency.

www.ausa.com
https://www.facebook.com/AUSAcenter
https://twitter.com/AUSAcenter
https://www.youtube.com/user/ausacenter
https://www.linkedin.com/company/ausa
https://plus.google.com/+AusaCenter/posts
https://www.flickr.com/photos/ausacenter/albums
Provide the requested services and information,
Ability to conduct surveys and process complaints and grievances according to existing quality regulations.
Inform about the company, industry news, and communicate any information that may be of interest regarding products, services, prices, and technical conditions through any available technical means (internet, phone, fax, social media, email, mobile, WhatsApp, and any others).
Perform control and monitoring of contracted products and services.
Manage the personnel selection process in case of submitting a resume.
Manage the private area.
Management of the information reported through the whistleblowing channel.